FAQ

WHERE DO YOU DELIVER?

-WE DELIVER WITHIN 10 MILES OF 20007. REMEMBER WE CAN ALWAYS DELIVER TO YOUR WORK, HOME, OR DIRECTLY TO YOUR LOVED ONE. IF NONE OF THE ADDRESSES ARE WITHIN THE RADIUS, FEEL FREE TO SET A PUBLIC MEETING LOCATION WITHIN THE RADIUS.

CAN YOU ACCOMMODATE ALLERGIES?

-NO. UNFORTUNATELY IN OUR KITCHEN WE DO WORK WITH MANY COMMON ALLERGENS. THOUGH WE DO HAVE ITEMS THAT DON’T HAVE ANY COMMON ALLERGENS WE CANT GUARANTEE THAT THERE HAS NOT BEEN CONTACT.

 WHAT KIND OF CHOCOLATE DO YOU USE?

WE CURRENTLY USE A VARIETY OF VALRHONA CHOCOLATES!

CAN I RECEIVE A REFUND?

-SINCE WE MAKE FRESH TO ORDER DESSERTS WE DO NOT ISSUE STANDARD REFUNDS. WE STRIVE TO MAKE SURE EVERY ORDER IS EXACTLY WHAT IT SHOULD BE. HOWEVER IF YOU EXPERIENCE AN ISSUE PLEASE REACH OUT TO SEE HOW WE CAN HELP YOU.

 WHEN AND WHERE IS YOUR NEXT POPUP?

-FOLLOW US ON INSTAGRAM TO GET ALL THE LATEST NEWS ON WHERE WE WILL BE NEXT. IF YOUR HOSTING AN EVENT AND WOULD LIKE US TO POP-UP FEEL FREE TO SEND US AN EMAIL.

 WHY ARE MY CHOCOLATES A DIFFERENT COLOR OR DESIGN THEN THE LAST TIME I ORDERED?

-WE LOVE TO CHANGE THINGS UP! WE DO OFTEN CHANGE THE DESIGNS OF SOME OF OUR CLASSIC BARS AND BONBONS. 

HOW LONG WILL MY PRODUCTS LAST?

 -ANY ITEMS YOU RECEIVE SHOULD BE CONSUMED WITHIN 5 DAYS, BUT THE SOONER THE BETTER! WE DO NOT USE PRESERVATIVES.

HOW SHOULD I STORE MY CHOCOLATES?

-CHOCOLATE SHOULD ALWAYS BE STORED IN A COOL LOW HUMIDITY PLACE THAT IS NOT IN DIRECT SUNLIGHT. COOL IS BETTER THAN COLD! IF YOU MUST REFRIGERATE THE CHOCOLATE BRING IT BACK TO ROOM TEMPERATURE BEFORE YOU ENJOY. MACARONS CAN BE STORED IN THE FRIDGE BUT SHOULD ALSO BE SERVED AT ROOM TEMPERATURE. COOKIES AND CANDIES CAN BE LEFT AT ROOM TEMPERATURE BUT SHOULD REMAIN SEELED FOR FRESHNESS.